Outage in USG

PeachNet Network Outage Reported - Georgia Libraries for Accessible Statewide Service (GLASS)

Resolved Major
January 19, 2024 - Started 9 months ago - Lasted 3 days
Official incident page

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Outage Details

The Georgia Libraries for Accessible Statewide Service (GLASS) is down due to an issue with their metro-e circuit. We are working with AT&T to bring the circuit back up. At this time it appears to be part of a wider issue with a possible fiber cut. We will provide details as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/22/2024 03:30PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Georgia Libraries for Accessible Statewide Service (GLASS). The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING 9 months ago - at 01/19/2024 10:04PM

Access has been restored to Georgia Libraries for Accessible Statewide Service (GLASS). We will continue to monitor this system for stability. If you are still experiencing issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING 9 months ago - at 01/19/2024 01:34PM

The Georgia Libraries for Accessible Statewide Service (GLASS) is down due to an issue with their metro-e circuit. We are working with AT&T to bring the circuit back up. At this time it appears to be part of a wider issue with a possible fiber cut.

We will provide details as they become available.

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