Outage in Vanta

Test Pages for Custom Policies Not Loading For Subset of Customers

Resolved Minor
June 04, 2024 - Started 14 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue where the test pages for custom policies are not loading for a subset of customers. Our team is investigating the root cause and will provide an update as soon as possible.
Components affected
Vanta Web App
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 06/04/2024 06:19PM

This incident has been resolved, and custom policy test pages should be functioning as expected for all customers.

IDENTIFIED 14 days ago - at 06/04/2024 03:49PM

Vanta engineers have identified the issue and are working to implement a fix.
We will continue to provide updates as they become available.

INVESTIGATING 14 days ago - at 06/04/2024 03:28PM

We have identified an issue where the test pages for custom policies are not loading for a subset of customers.
Our team is investigating the root cause and will provide an update as soon as possible.

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