Outage in Vena Solutions
EU1 - template download error
Resolved MinorIncident Report
We are investigating an issue affecting downloading templates on the EU1 hub. Our support teams are engaged, and we will keep you updated on our progress.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/24/2025 05:06PM
The problem impacting template functionality has been fully resolved. Service is now operating normally.
IDENTIFIED
2 days ago - at 10/24/2025 04:26PM
The team has identified the root cause of the problem impacting template downloads and is working diligently to restore normal functionality as soon as possible.
INVESTIGATING
2 days ago - at 10/24/2025 02:56PM
We are investigating an issue affecting downloading templates on the EU1 hub. Our support teams are engaged, and we will keep you updated on our progress.
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