Outage in Veracode

Static Scan Delay

Resolved Major

September 09, 2022 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Veracode Engineering is actively investigating an issue that is impacting the completion of Static Scans. Customers could expect to see their scan times to be longer than normal. If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue. The next update will be available by 3:30am EST.

Components affected

Veracode Static Analysis Services Veracode Software Composition Analysis (SCA) Services

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 09/09/2022 11:01AM

Veracode Engineering has successfully implemented a fix, and we are currently monitoring the results and burning down the queue backlogs. Customers would continue to experience delays until the queues are caught up.

INVESTIGATING over 2 years ago - at 09/09/2022 10:27AM

Veracode Engineering continues to investigate the issue. Both Static Scan and SCA scans continue to be impacted.

The next update will be available by 7:30am EST

INVESTIGATING over 2 years ago - at 09/09/2022 09:48AM

Veracode Engineering continues to investigate the issue.

The next update will be available by 6:30am EST

INVESTIGATING over 2 years ago - at 09/09/2022 08:39AM

Veracode Engineering continues to investigate the issue.

The next update will be available by 5:30am EST

INVESTIGATING over 2 years ago - at 09/09/2022 07:47AM

Veracode Engineering continues to investigate the issue. This is also impacting SCA Upload scans as well.

The next update will be available by 4:45am EST

INVESTIGATING over 2 years ago - at 09/09/2022 07:30AM

Veracode Engineering continues to investigate the issue.

The next update will be available by 4:30am EST

INVESTIGATING over 2 years ago - at 09/09/2022 06:24AM

Veracode Engineering is actively investigating an issue that is impacting the completion of Static Scans. Customers could expect to see their scan times to be longer than normal.

If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue.

The next update will be available by 3:30am EST.

Latest Veracode outages

Degraded static scan performance - about 1 month ago

The application list failing to load for customers in our US commercial region - 2 months ago

Intermittent Upload Issues for new Static Scans - 4 months ago

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