Outage in Virtru

Virtru Gmail Release 12.0.0 will force most users to reactivate

Resolved Minor
January 04, 2024 - Started 12 months ago
Official incident page

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Outage Details

Please Note: This morning, we released Virtru for Gmail v12.0.0. This release includes some behind the scenes updates to how activations are handled. This will force most users to reactivate when their extension automatically updates. The user experience has not changed at all, and users should be able to easily reactivate. This is just a proactive alert to let you know not to worry if you or your users have to reacitvate in the next 24hrs. Please contact Virtru Customer Support if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/04/2024 02:49PM

Please Note: This morning, we released Virtru for Gmail v12.0.0. This release includes some behind the scenes updates to how activations are handled. This will force most users to reactivate when their extension automatically updates.

The user experience has not changed at all, and users should be able to easily reactivate. This is just a proactive alert to let you know not to worry if you or your users have to reacitvate in the next 24hrs.

Please contact Virtru Customer Support if you have any questions.

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