Outage in Virtuagym

Degraded performance due to high traffic

Resolved Minor
January 10, 2025 - Started 10 months ago - Lasted 4 days
Official incident page

Incident Report

We're experiencing general Database Load issues due to high traffic that might impact general operations. We're looking into stabilizing these operations with the utmost urgency and will provide an update as soon as possible.
Components affected
Virtuagym Website Virtuagym Mobile Apps Virtuagym API
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/14/2025 08:58AM

The measures we implemented have successfully stabilized database load levels. We sincerely apologize for any inconvenience this issue may have caused our clients.

MONITORING 10 months ago - at 01/13/2025 09:13AM

A fix has been implemented and Database Load levels have stabilised. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.

INVESTIGATING 10 months ago - at 01/10/2025 09:37AM

We're experiencing general Database Load issues due to high traffic that might impact general operations.

We're looking into stabilizing these operations with the utmost urgency and will provide an update as soon as possible.

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