Outage in Visier

We are currently experiencing an issue with the application response time.

Resolved Major
January 05, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Please note that some customers may currently be experiencing an issue with the application response times. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.
Components affected
Visier US Visier Canada
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/05/2024 06:31AM

This incident has been resolved.

MONITORING 12 months ago - at 01/05/2024 06:14AM

The solution was applied to all servers. The application is back to fully operational.

IDENTIFIED 12 months ago - at 01/05/2024 06:08AM

The root cause of the issue has been found, the solution was applied to the servers in Canada.
We are applying the solution in the servers US, the application should be back to normal in 30 minutes.

INVESTIGATING 12 months ago - at 01/05/2024 05:45AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 01/05/2024 04:59AM

Please note that some customers may currently be experiencing an issue with the application response times. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.

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