Outage in Visier

We are currently experiencing an issue with SmartComensation in Europe.

Resolved Minor
January 29, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Please note that some users may currently be experiencing issues when logging in to SmartCompensation for customers deployed in Europe. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/30/2025 07:24AM

This incident has been resolved.

MONITORING 9 months ago - at 01/30/2025 07:23AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 01/30/2025 07:14AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 months ago - at 01/30/2025 06:47AM

If you are experiencing a blank page after attempting to log-in to SmartCompensation please retry the log-in process to access the application.

INVESTIGATING 9 months ago - at 01/30/2025 06:45AM

Please note that some users may currently be experiencing issues when logging in to SmartCompensation for customers deployed in Europe. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We thank you for your patience.

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