Outage in Webshare

Connectivity issues with some of the European proxies

Resolved Minor
October 16, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're experiencing an elevated level of proxy errors and are currently looking into the issue.
Components affected
Webshare Proxy Server

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/16/2023 11:16AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 10/16/2023 10:06AM

We have identified the problematic IP ranges. You can replace any non-working IP ranges free of charge by following the steps below:

​1) Navigate to Proxy Replace page (https://proxy.webshare.io/proxy/replace).
​2) Click on the "Proxy is not available for more than 15 minutes" option.
​3) Click "Save Changes" button.

​Thank you for your patience and we apologize for any inconvenience this outage may have caused.

INVESTIGATING about 2 years ago - at 10/16/2023 10:05AM

We're experiencing an elevated level of proxy errors and are currently looking into the issue.

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