Outage in WeGift

Coffee Bean & Tea Leaf US orders are failing

Resolved Minor
March 11, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Coffee Bean & Tea Leaf US (COFBNT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/14/2024 11:22PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/14/2024 10:22PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING over 1 year ago - at 03/12/2024 03:07AM

We are currently investigating an issue causing some orders of Coffee Bean & Tea Leaf US (COFBNT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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