Outage in WeGift

Eurostar UK orders are failing

Resolved Minor
March 27, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue causing some orders of Eurostar UK (ESTAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/27/2025 02:35PM

This incident has been resolved.

MONITORING 7 months ago - at 03/27/2025 01:35PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 03/27/2025 01:15PM

We are currently investigating an issue causing some orders of Eurostar UK (ESTAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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