Outage in Xendit

BNI Payouts Disruption

Resolved Minor
November 16, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Valued Customers, We were informed that there's currently a delay in processing payouts to BNI destinations due to system issues with our partner. Impact: - ALL disbursements to BNI with amounts <5k and >250M will remain in PENDING - Escrow disbursements to BNI destination will be delayed (some of them can still be completed via backup connector) We are working with our partner to resolve the issue as soon as possible. Sincerely, Xendit Customer Service

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/16/2023 04:31PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 11/16/2023 02:43PM

Dear Valued Customers,

We were informed that there's currently a delay in processing payouts to BNI destinations due to system issues with our partner.

Impact:
- ALL disbursements to BNI with amounts <5k and >250M will remain in PENDING
- Escrow disbursements to BNI destination will be delayed (some of them can still be completed via backup connector)

We are working with our partner to resolve the issue as soon as possible.

Sincerely,
Xendit Customer Service

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