Outage in Xendit

VIRTUAL_ACCOUNT VPB Vietnam Disruption

Resolved Minor
October 10, 2024 - Started 2 months ago - Lasted 32 minutes
Official incident page

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Outage Details

Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT VPB creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/10/2024 07:11AM

Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

IDENTIFIED 2 months ago - at 10/10/2024 06:40AM

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT VPB creation due to disruption on our partner's end.

Impact:
- New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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