Outage in Xendit

Payouts Disruption in Philippines

Resolved Minor
November 20, 2024 - Started about 21 hours ago - Lasted about 20 hours
Official incident page

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Outage Details

Dear valued costumers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: above 50001
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 11/21/2024 08:50AM

This incident has been resolved.

IDENTIFIED about 7 hours ago - at 11/21/2024 02:48AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Withdrawals, and Remittances to the following PHP destinations due to system issues with our partner.

PH_BPI - 50000 and above
Other banks and Ewallets: all amounts

IDENTIFIED about 7 hours ago - at 11/21/2024 02:22AM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Withdrawals, and Remittances to the following PHP destinations due to system issues with our partner.

PH_BPI - 50000 and above
Other banks and Ewallets: all amounts

IDENTIFIED about 20 hours ago - at 11/20/2024 01:20PM

Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED about 21 hours ago - at 11/20/2024 01:02PM

Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

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