Outage in Xendit

VIRTUAL_ACCOUNT BJB Indonesia Disruption

Minor
November 21, 2024 - Started about 6 hours ago
Official incident page

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Outage Details

Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end. Impact: - Payment callback will be delayed We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Latest Updates ( sorted recent to last )
INVESTIGATING about 6 hours ago - at 11/21/2024 11:08AM

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

Impact:
- Payment callback will be delayed

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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