Outage in Yext

Stale data in Pages due to Cloudflare API service issues

Resolved Minor
November 02, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

Need to monitor Yext outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Yext, and never miss an outage again.
Start Free Trial

Outage Details

Due to an issue purging stale data with our CDN provider (Cloudflare), Pages may serve out-of-date content.
Components affected
Yext Pages Serving
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/03/2023 01:58PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/03/2023 01:34AM

Cloudflare’s API has been restored and we no longer are experiencing failed cache purges during Pages generation. We will continue to monitor the situation.

IDENTIFIED almost 2 years ago - at 11/02/2023 09:56PM

Some CDN cache purges are going through but we are still experiencing an elevated error rate as Cloudflare's API continues to recover. Served content will be at most 2 hours stale due to cache expiration.

IDENTIFIED almost 2 years ago - at 11/02/2023 08:10PM

Cloudflare is continuing to bring back their systems to full functionality. Some Pages updates (specifically purges of old content) may still be delayed in being served until Cloudflare service is fully restored.

Once again, the Cloudflare incident status can be tracked directly at https://www.cloudflarestatus.com/incidents/hm7491k53ppg

IDENTIFIED almost 2 years ago - at 11/02/2023 02:12PM

Cloudflare is continuing to work on a fix for this issue. Content being served in Pages may continue to not reflect certain changes made since around 7am EDT.

For more information about the Cloudflare outage, please see https://www.cloudflarestatus.com/incidents/hm7491k53ppg

IDENTIFIED almost 2 years ago - at 11/02/2023 01:30PM

Due to an issue purging stale data with our CDN provider (Cloudflare), Pages may serve out-of-date content.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook