Outage in Zenfolio

BookMe and Login Errors

Resolved Minor
May 25, 2021 - Started over 4 years ago
Official incident page

Incident Report

We are currently looking into reports of errors with BookMe as well as login issues for photographers. As a workaround for login issues, please login at this link: https://secure.zenfolio.com/zf/login.aspx We will provide an update as we have more information. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 05/26/2021 12:15PM

After monitoring throughout the overnight hours, site functionality continues to operate at normal capacity. We apologize for the inconvenience this caused, and appreciate your patience while we worked to resolve these issues.

MONITORING over 4 years ago - at 05/26/2021 01:35AM

All site functionality is online and running normally. We will continue to monitor for the next 12 hours. Unless needed sooner, our next update will be by 2PM UTC (10AM EDT / 7AM PDT)

MONITORING over 4 years ago - at 05/25/2021 05:36PM

BookMe was experiencing issues due to an outage at a large service provider. Our engineers re-routed traffic to resolve this. BookMe for visitors and login issues have been resolved and we are working with our service provider to monitor the performance over the next few hours.

INVESTIGATING over 4 years ago - at 05/25/2021 01:55PM

We are currently looking into reports of errors with BookMe as well as login issues for photographers. As a workaround for login issues, please login at this link: https://secure.zenfolio.com/zf/login.aspx

We will provide an update as we have more information. Thank you for your patience.

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