Outage in Zoom

Issue with outbound SMS/MMS messages

Resolved Minor
September 27, 2024 - Started about 3 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue causing intermittent failures for outbound SMS/MMS messages for a subset of users. We will provide updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 09/28/2024 12:46AM

This incident has been resolved.

MONITORING about 2 hours ago - at 09/28/2024 12:35AM

The issue causing intermittent failures for outbound SMS/MMS messages has been resolved. We will continue to monitor and provide updates as we have them.

IDENTIFIED about 2 hours ago - at 09/28/2024 12:15AM

We have Identified the issue causing intermittent failures for outbound SMS/MMS messages for a subset of users. We will continue to provide updates as we have them.

INVESTIGATING about 3 hours ago - at 09/27/2024 11:39PM

We are investigating an issue causing intermittent failures for outbound SMS/MMS messages for a subset of users. We will provide updates as we have them.

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