[CLOUDGOUV-EU-WEST-1] OOS Partial Outage

This incident has been resolved.

Operations linked to our maintenance were successfully completed, and we are observing nominal performances. We are still actively monitoring the OOS service on the region.

We are observing this morning unavailability of specific buckets and 502 errors

The first step in implementation of optimization is finished. The service should return to a stable and nominal state. We continue to monitor the service and prepare for further improvements.

We are observing unavailability of specific buckets, among latency and 502 errors on the global.

Since last night, we have observed a significant number of 502 errors and latency on Cloudgouv-eu-west-1.

Our teams are still mitigating the effect of previous incident and we are implementing improvements on the service. This might cause limited impact on performance in the meantime.

Our teams are still actively monitoring the incident in progress.

The service is now more stable on all operation. We are actively monitoring the service and its stability. Our technical support team remains available if you encounters new service perturbation.

we continue the investigation into 500 errors and latency on OOS

We are continuing to investigate this issue.

We have seen a marked improvement in performance. We are actively monitoring the platform.

Some specific buckets are affected by metadata performance using HEAD primitives. Initial corrective actions are underway.

We still observe a significant number of PUTs and DELETEs for a few specific buckets.
We are continuing to investigate and monitoring this issue

We've seen improvements in GET, LIST and HEAD latency. Latencies may remain significant for PUT and DELETE for few specific buckets.
We are continuing to investigate and monitoring this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are investigating and working to resolve the increased latency on a few specific buckets on the OOS service on region cloudgouv-eu-west-1.