Slack

Slack Status

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Stats

3 incidents in the last 7 days

10 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 2 days ago

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Latest Incidents

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Resolved Trouble importing and exporting data

Data imports and exports are failing to complete at the moment. We are investigating what is causing this delay and will report back once we have any update. Apologies for any inconvenience caused.

Resolved Workflows in shortcuts menu missing in channels with read-only access.

We’ve rolled out a fix and workflows in announce only channels are back to normal. If it’s still not quite right, please try a refresh using CMD/CTRL + SHIFT + O. Thanks for your patience while we sorted this issue out.

Resolved Some users are not receiving 2FA codes via SMS

Our upstream provider is still investigating the issue with undelivered 2FA codes via SMS and is actively working on finding a solution. No additional information to share just yet, but we’ll keep you posted as soon as we have an update.

Resolved Some customers are seeing errors when attempting to import files from Google Drive

Some people may be having an issue importing files from Google Drive. Our team is looking into this and will share more details as they are uncovered.

Resolved Some customers may be having issues with Slack

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

Resolved Issues with search

We have remediated the immediate issue and search should be running smoothly once again. We're still digging into things, however, and we'll post an update as soon as we have more news to share. If you are still experiencing search issues, please let us know at [email protected]

Resolved Trouble with search

Some people may have seen errors while searching from 1:37 a.m. PST to 2:16 a.m. PST. We have taken action and search is working normally again. We are continuing to investigate to ensure this does not recur and will update you with any new information.

Resolved Trouble with search for customers using Enterprise Key Management

Grid customers using Enterprise Key Management (EKM) may be experiencing search failures in Slack. We're very sorry for the trouble and we're working to resolve this as fast as we can.

Resolved A small number of users encountering a blank screen in the desktop app

Some users accessing Slack on previous versions of the desktop application, such as 4.1.0 and 4.2.0, may be stuck on a blank screen. We're working to resolve this, and we apologize for the trouble. At this time, updating the desktop application or clearing cache should resolve the issue. If you have an internal team who manages updates, please reach out to them for assistance with updating. You can find the steps to update here: https://slack.com/help/articles/360048367814-Update-the-Slack-desktop-app If you can access the Help menu in the top menu bar, please select Help, Troubleshooting, then Clear Cache to clear the cache. If you cannot access the Help menu, please let us know at [email protected] so we can assist.

Resolved Issues editing user groups and transferring workspace ownership in a browser

We're still investigating issues with editing user groups and transferring workspace ownership in a browser. No additional information to share just yet, but we'll keep you posted as soon as we have a further update.

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