Outage in Slack
Feature Degradation Affecting the Receipt of Emails in Slack
Resolved MinorIncident Report
Summary AI Generated
Slack experienced a 21-hour degradation in its email ingestion pipeline that prevented users from receiving incoming emails within the platform, affecting Apps/Integrations/APIs. The team identified the root cause and deployed a fix, after which full validation was completed and normal service was restored.
We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.
Components affected
Slack Apps/Integrations/APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 21 hours ago - at 07/28/2026 03:43AM
The fix has been successfully deployed, and validation is now complete. The issue preventing users from receiving incoming emails into Slack is fully resolved, and normal service functionality has been restored.We apologize for any disruptions to your day.
about 21 hours ago - at 07/28/2026 03:25AM
We identified the cause of the issue preventing users from receiving incoming emails. We are deploying a fix and will share a further update once deployment and verification are complete.
about 22 hours ago - at 07/28/2026 02:13AM
We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.
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