Outage in ActiveCampaign

Infrastructure Upgrade is causing multiple services to be unavailable

Resolved Minor
January 25, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

An infrastructure upgrade is currently causing multiple services to remain offline. Engineers are actively engaged and working to restore service.
Components affected
ActiveCampaign Webhooks Availability
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/25/2023 03:00PM

All services have verified to be operating normally and the Incident is now considered to be fully resolved.

MONITORING about 1 year ago - at 01/25/2023 02:44PM

The issue has been identified and a fix implemented. Services are in the process of returning back to normal. The incident will remain open for monitoring until all services are verified to be 100% operational.

INVESTIGATING about 1 year ago - at 01/25/2023 02:13PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/25/2023 01:38PM

An infrastructure upgrade is currently causing multiple services to remain offline. Engineers are actively engaged and working to restore service.

Latest ActiveCampaign outages

Production metrics are missing across various services - 3 days ago
Customer may be unable to load the email editor - 7 days ago
Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are being delivered into spam folders with a warning message. Engineers are actively investigating the matter to resolve it promptly. - 7 days ago
The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 responses. Engineers are investigating. - 11 days ago
The Active Campaign Australian data center is currently experiencing an outage. Engineers are working to resolve this issue - 12 days ago

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