Outage in ActiveCampaign

Issues with Automations and Campaign Link Tracking

Resolved Major

November 06, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of issues with tracked links in campaigns from customers in the US. Engineers are actively engaged and investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/06/2025 11:50PM

This incident has been resolved.

MONITORING 3 months ago - at 11/06/2025 09:36PM

Both automation and campaign link tracking issues have been resolved and there is no continuing impact. We are watching closely for any return of these issues.

IDENTIFIED 3 months ago - at 11/06/2025 09:17PM

Link tracking is mostly restored. Engineers are continuing to work towards full resolution.

IDENTIFIED 3 months ago - at 11/06/2025 09:08PM

The issue has been identified and engineers are working to fully resolve the issue now.

INVESTIGATING 3 months ago - at 11/06/2025 08:59PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/06/2025 08:57PM

We are continuing to investigate this issue. We see that automations are impacted as well. Engineers are continuing to investigate.

INVESTIGATING 3 months ago - at 11/06/2025 08:47PM

We are aware of issues with tracked links in campaigns from customers in the US. Engineers are actively engaged and investigating the issue.

Latest ActiveCampaign outages

Delay Imports Processing for Prospect2 Customers - 17 days ago

Contact Bulk Edits - 20 days ago

SEV3 - [APAC] Delays in campaign sending due to an elevated queue - 25 days ago

Increase in Failures Using the API - about 1 month ago

Degraded SMS Delivery Rates - about 2 months ago

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