Outage in ActiveCampaign

Issues with Automations and Campaign Link Tracking

Resolved Major
November 06, 2025 - Started 23 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of issues with tracked links in campaigns from customers in the US. Engineers are actively engaged and investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/06/2025 11:50PM

This incident has been resolved.

MONITORING 23 days ago - at 11/06/2025 09:36PM

Both automation and campaign link tracking issues have been resolved and there is no continuing impact. We are watching closely for any return of these issues.

IDENTIFIED 23 days ago - at 11/06/2025 09:17PM

Link tracking is mostly restored. Engineers are continuing to work towards full resolution.

IDENTIFIED 23 days ago - at 11/06/2025 09:08PM

The issue has been identified and engineers are working to fully resolve the issue now.

INVESTIGATING 23 days ago - at 11/06/2025 08:59PM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 11/06/2025 08:57PM

We are continuing to investigate this issue. We see that automations are impacted as well. Engineers are continuing to investigate.

INVESTIGATING 23 days ago - at 11/06/2025 08:47PM

We are aware of issues with tracked links in campaigns from customers in the US. Engineers are actively engaged and investigating the issue.

Latest ActiveCampaign outages

Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain. Non custom domain pages are working as expected. - 9 days ago
Elevated API Errors - 12 days ago
Engineers are actively investigating reports of partners being unable to login to their partner portal - 24 days ago
Intermittent degraded performance - 25 days ago
Engineers have identified an issue with login verification emails - about 1 month ago

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