ActiveCampaign experienced a minor incident where automation blocks failed to load in the Automations Builder, preventing users from accessing the interface to create or edit automations. Existing saved and active automations continued to function normally and were not affected by the issue. The problem was identified and resolved within 1.1 hours, restoring full functionality to the Automations Builder.
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this incident is now resolved. customers should see their automations load.
The issue has been identified and a fix is being implemented.
The automation blocks are not currently loading in the Automations Builder. This does not impact your saved, active automations. Engineers are working to resolve the issue
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