ActiveCampaign experienced a service interruption affecting a subset of US customers for 45 minutes, causing errors and inability to access certain features. The engineering team worked with infrastructure partners to identify and resolve the root cause. All systems were restored to full operational status.
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The issues affecting service connectivity have been resolved. Following a coordinated effort with our infrastructure partners, all systems are now fully operational and performing as expected
We are currently investigating a service interruption affecting a subset of our customers in US. Users may experience errors or inability to access certain features at this time. Our engineering team is fully engaged and working to identify the root cause.
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