ActiveCampaign experienced a high error rate in their US region affecting the Hosted Legacy API, which caused failed Web API requests and impacted API availability, webhooks, and overall platform functionality for 7.4 hours. Engineers resolved the incident by reverting the platform to the previous stable version. The issue was fully resolved with no further impact observed.
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This incident was resolved about 1:29pm CT. No further impact has been observed.
Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests.
To restore full functionality, Engineers reverted the platform to the previous stable version.
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