Outage in ActiveCampaign
Disruption to Advanced Search Editing on the Contacts page
Minor
May 19, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Engineers are actively investigating an issue affecting the Contacts section. Reports indicate that the ability to edit existing advanced searches and segmentations is currently unavailable. Investigation is underway to identify the root cause and restore full functionality.
Regular updates will be provided as new information becomes available.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 05/19/2026 10:36AM
Engineers have successfully identified the root cause of the issue and verified a solution. The fix is currently being rolled out across all systems to restore the ability to edit advanced searches and segmentations.
Another update will be provided once the rollout is complete and functionality is fully restored.
IDENTIFIED
about 2 hours ago - at 05/19/2026 09:15AM
Engineers are actively investigating an issue affecting the Contacts section. Reports indicate that the ability to edit existing advanced searches and segmentations is currently unavailable. Investigation is underway to identify the root cause and restore full functionality.
Regular updates will be provided as new information becomes available.
Latest ActiveCampaign outages
Trial Accounts cannot launch Landing Pages - 21 days ago
Automations Builder Loading Issue - about 1 month ago
Campaign Sending Delay in EU region - about 2 months ago
Title: Mobile App (iOS) App Heavily Degraded Performance - about 2 months ago
Service outage affecting subset of our customers - 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
