Outage in ActiveCampaign
Service Interruption: Account Access Issues (APAC & EU)
Resolved MajorIncident Report
Engineers have identified an issue with account accessibility for customers hosted on our Multi-Region Data Center (MRDC) infrastructure. Currently, some customers in the APAC and EU regions may experience errors or timeouts when attempting to log in to their ActiveCampaign accounts.
We are actively investigating the root cause and will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/18/2026 09:55PM
This incident has been resolved.
INVESTIGATING
2 months ago - at 02/18/2026 09:00PM
Engineers have identified an issue with account accessibility for customers hosted on our Multi-Region Data Center (MRDC) infrastructure. Currently, some customers in the APAC and EU regions may experience errors or timeouts when attempting to log in to their ActiveCampaign accounts.
We are actively investigating the root cause and will provide further updates as more information becomes available.
source IsDown
Possible Outage Indicated by User Reports
Reports started 24 minutes before official outage was reported
Latest ActiveCampaign outages
Automations Builder Loading Issue - 14 days ago
Campaign Sending Delay in EU region - about 1 month ago
Title: Mobile App (iOS) App Heavily Degraded Performance - about 1 month ago
Service outage affecting subset of our customers - about 2 months ago
Hilos.io Platform Unavailable - 2 months ago
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