Outage in Adaptavist

Requests to settings endpoint failing during filter syncing

Resolved Minor
April 12, 2024 - Started 20 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are seeing some issues with getting filter sync settings during Enhanced Search filter syncing. Your filters may take slightly longer to update than usual whilst we investigate.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/12/2024 12:19PM

We have detected the source of the issue, and we are now confident that it did not actually affect live production customers. We are therefore resolving this incident.

INVESTIGATING 20 days ago - at 04/12/2024 11:12AM

We are continuing to investigate issues with getting filter syncing settings, and will keep you updated once we know more.

INVESTIGATING 20 days ago - at 04/12/2024 09:06AM

We are seeing some issues with getting filter sync settings during Enhanced Search filter syncing. Your filters may take slightly longer to update than usual whilst we investigate.

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