Outage in AlertSite

AlertSite Console and REST API data delays

Resolved Minor
March 26, 2024 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently experiencing data delays for run and metrics data. This impacts some charts, reports, and API functionality. Please note, monitoring is not impacted by this issue. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite
Components affected
AlertSite UXM Account Summary AlertSite UXM Document Manager AlertSite REST API - ReportsAPI AlertSite REST API - JSON AlertSite UXM Dashboard AlertSite REST API - XML AlertSite 1.0 Console
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/27/2024 03:08AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/26/2024 01:55AM

We are currently experiencing data delays for run and metrics data. This impacts some charts, reports, and API functionality.

Please note, monitoring is not impacted by this issue.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite

Latest AlertSite outages

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AlertSite Console and REST API data delays - about 1 month ago
Kuala Lumpur, Malaysia Monitoring Location Degraded Performance - 2 months ago

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