Is Alyce Down?

Alyce status is operational

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Users are not reporting problems in Alyce

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Alyce problems reported by users

This chart provides user-reported problems for Alyce in the last 12 hours. It's a collection of user reports from different sources.

Latest Alyce Outages

We continuously monitor the official Alyce status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Alyce outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
95 Days since last incident

Minor Resolved · 3 months ago · lasted about 2 hours

Teams pages not loading for some users

We've identified an issue with some Team pages not loading in the Alyce Dashboard. We're hoping to have a fix here shortly. Thanks for bearing with us! Gifts can still be created and sent from dashboard.alyce.com

Minor Resolved · about 1 year ago · lasted 3 months

Errors signing into Alyce Dashboard

Alyce users who login via Google, Microsoft, or Okta may see errors trying to sign into the Alyce Dashboard. Users who are currently signed in are unaffected. Logging in with an email/password is working as expected. We’ve identified the issue with an upstream technology partner and will provide updates as soon as possible.

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Minor Resolved · about 1 year ago · lasted 4 months

Delays with email gift invitations

Some email gift invitations may be delayed. Users will see the status “Gift Options Ready” without the expected button. We are investigating the cause.

Minor Resolved · over 1 year ago · lasted 6 months

Some Users Unable to Login to Alyce

We're investigating an issue where some users will not be able to login to Alyce and receive a "ESOCKETTIMEDOUT" error. We're investigating as a highest priority, some users may be able to login by retrying. We'll provide an update as soon as we can.

Minor Resolved · over 1 year ago · lasted 9 months

Some Gift Invites Not Sending for Users with Integrated Email

Some gift invite emails are not being sent. This affects users that send Alyce gift invites using their Gmail or Outlook instead of [email protected] We're investigating this issue at the highest priority and will provide an update as soon as we can.

Minor Resolved · over 1 year ago · lasted 10 months

Potential Outlook Email Failures and Errors

We've identified an issue where some emails sent by users integrated with Outlook may fail or cause errors. We're investigating now, we'll provide an update as soon as we can.

Minor Resolved · almost 2 years ago · lasted 11 months

Issues Logging In to Alyce

We're receiving reports that some users are unable to log in to Alyce right now. We've identified one of our technology partners is reporting an issue right now which appears to be the root cause. We're watching closely and working with our engineering team to see if we can mitigate impact to users. This should not affect recipients or the gift experience. We'll provide an update as soon as we can.

Alyce Components Status

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Frequently Asked Questions

Is Alyce down right now? What is Alyce current status?
Alyce seems to be up and running. We've updated the status 1 minute ago.
Was Alyce down today?
Alyce is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Alyce, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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