Outage in Autodesk
Customer Service Email Issue
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are continuing to investigate reports of customers experiencing premature closure of their customer service emails. We will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate reports of customers experiencing an issue with emails sent by Customer Service. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating reports of customers experiencing an issue with emails sent by Customer Service. When they click on "No that didn't work." their ticket status is failing to update. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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