Outage in Auvik Networks

Performance Issue - Delayed UI page load

Resolved Minor
April 17, 2023 - Started about 1 year ago - Lasted 35 minutes
Official incident page

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Outage Details

We are experiencing performance issues with subscription services. Timeouts may occur or you could experience longer load times for the UI. We’ll keep you posted on a resolution.
Components affected
Auvik Networks us4.my.auvik.com Auvik Networks eu2.my.auvik.com Auvik Networks au1.my.auvik.com Auvik Networks ca1.my.auvik.com Auvik Networks eu1.my.auvik.com Auvik Networks my.auvik.com Auvik Networks us1.my.auvik.com Auvik Networks us2.my.auvik.com Auvik Networks us3.my.auvik.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/17/2023 04:30PM

The third-party vendor states it has resolved the recent performance issue with their system, which was causing timeouts to occur, or possibly longer load times for the Auvik UI. The issues with Auvik's site are now marked as resolved and are closed.

MONITORING about 1 year ago - at 04/17/2023 04:15PM

The third-party vendor states it has resolved the recent performance issue with their system, which was causing timeouts to occur, or possibly longer load times for the Auvik UI. We’ll continue to monitor the system for the next serval hours until they close their incident.

IDENTIFIED about 1 year ago - at 04/17/2023 04:04PM

We’ve identified the source of the performance issue with the subscription issues. Timeouts may occur, or you could experience longer load times for the UI. We are waiting on a third party to resolve their delay issues. The responsible vendor is in recovery mode at this time. We will post updates as we have them.

INVESTIGATING about 1 year ago - at 04/17/2023 04:01PM

We are experiencing performance issues with subscription services. Timeouts may occur or you could experience longer load times for the UI. We’ll keep you posted on a resolution.

Latest Auvik Networks outages

Performance Issue - Device Discovery Delayed - about 15 hours ago
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Possible Service Disruption - Users may experience possible delays accessing their Auvik site - 14 days ago
Service Disruption - Disruption of IP associations with devices on approximately 11% of devices on US5 Cluster. - about 1 month ago
Service Disruption - Network monitoring - about 1 month ago

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