Outage in Balena.io

Elevated Device URLs/VPN Errors

Resolved Minor
March 25, 2022 - Started about 2 years ago - Lasted 4 days
Official incident page

Need to monitor Balena.io outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Balena.io, and never miss an outage again.
Start Free Trial

Outage Details

We're experiencing an elevated level of errors in our Device URLs and VPN infrastructure and are currently looking into the issue.
Components affected
Balena.io VPN Balena.io Dashboard Balena.io BalenaOS Download Balena.io API
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 03/25/2022 09:52PM

We believe the underlying issue has been resolved which is leading to contention with the database as device status are updated. As the database processes these request performance will stabilize but expect some degraded performance for a bit longer.

IDENTIFIED about 2 years ago - at 03/25/2022 07:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 03/25/2022 07:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 03/25/2022 06:00PM

We're experiencing an elevated level of errors in our Device URLs and VPN infrastructure and are currently looking into the issue.

Latest Balena.io outages

Elevated balenaOS Download Errors - 6 days ago
Elevated GIT/Application Builder Errors - 15 days ago
old balenaOS fail to connect to balena API and download delta as it lacks support for elliptic curve encryption in openssl library. - 29 days ago
Builder partially degraded service - about 1 month ago
Elevated API Errors - 2 months ago

The easiest way to monitor Balena.io and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE