Outage in Bitso

COP deposits disabled temporarily

Resolved Major
May 02, 2024 - Started 15 days ago - Lasted about 16 hours
Official incident page

Need to monitor Bitso outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Bitso, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a degraded performance on COL deposits due to an issue on one of our service providers. We apologize for the inconvenience. ------------------------------------------------------------------------ Estamos experimentando una performance degradada en depósitos de COL debido a un problema en el servicio de uno de nuestros proveedores. Disculpe los inconvenientes.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/03/2024 05:11AM

This incident has been resolved.

MONITORING 14 days ago - at 05/02/2024 10:00PM

A fix was implemented. COP deposits have been enabled and we are monitoring the transactions.

------------------------------------------------------------------------

Se han implementado algunos cambios. Se han rehabilitado los depósitos en COP y estamos monitoreando las transacciones.

IDENTIFIED 15 days ago - at 05/02/2024 02:01PM

We have temporarily disabled COL deposits to triage the ongoing issue. We will enable as soon as issue is fixed.
------------------------------------------------------------------------
Hemos deshabilitado temporalmente los depósitos de COL mientras evaluamos el incidente en curso. Volverán a estar disponibles una vez resuelto este incidente.

INVESTIGATING 15 days ago - at 05/02/2024 02:00PM

We have temporarily disabled COL deposits to triage the ongoing issue. We will enable as soon as issue is fixed.
------------------------------------------------------------------------
Hemos deshabilitado temporalmente los depósitos de COL mientras evaluamos el incidente en curso. Volverán a estar disponibles una vez resuelto este incidente.

INVESTIGATING 15 days ago - at 05/02/2024 12:50PM

We are currently experiencing a degraded performance on COL deposits due to an issue on one of our service providers.
We apologize for the inconvenience.
------------------------------------------------------------------------
Estamos experimentando una performance degradada en depósitos de COL debido a un problema en el servicio de uno de nuestros proveedores.
Disculpe los inconvenientes.

Latest Bitso outages

Degraded performance on BCH Deposits - 2 days ago
Delay with crypto deposits - 15 days ago
Degradación en retiros de Pesos Argentinos (ARS) - 17 days ago
ARS withdrawals degradation - 21 days ago
Crypto-tab unavailable - 23 days ago

Easily monitor Bitso and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE