Is Bitso Down?

This page shows the live Bitso status so you can confirm in seconds if Bitso is down.

Bitso current status

Updated a few minutes ago

Bitso is having a major outage

ADA (Cardano) withdrawals temporarily disabled

started 26 days ago

Please be advised that ADA (Cardano) withdrawals are temporarily disabled due to an ongoing issue. We are actively working to resolve the matter and will provide updates as soon as they become avai...

Bitso user-reported issues in the last 24 hours

This chart displays the number of user-reported Bitso problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Bitso outage history

IsDown has tracked 458 incidents since started monitoring Bitso downtimes in May 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 08 2025
    Degraded performance on USD deposits via Payoneer

    about 12 hours ago · lasted about 4 hours

    We are currently experiencing a degraded performance on USD deposits via Payoneer. Our engineering team is working alongside Payoneer to implement a fix. We apologize for the inconveniences caused. For further assistance, please reach out to our C...

  • Apr 23 2025
    TON withdrawals temporarily disabled | April 23th 2025

    15 days ago · lasted about 3 hours

    We have identified an issue with TON withdrawals and disabled them temporarily while we implement a fix. An update will be shared once we have more information. We apologize for the inconvenience. Rest assured, your funds remain safe and secur...

  • Apr 18 2025
    Degraded performance for withdrawals on BTC,LTC,BCH & XRP

    21 days ago · lasted about 2 hours

    We are currently experiencing issues with multiple withdrawal services BTC,LTC,BCH & XRP. Our engineering team is actively working to resolve the problem. We apologize for the inconvenience and appreciate your patience. ---------------- Estamos ...

  • Apr 15 2025
    Issues logging in to Bitso Web App

    24 days ago · lasted about 2 hours

    Some users are having trouble logging into the web app. Our engineering team is already working to resolve this incident as soon as possible. We apologize for the inconvenience and will keep you updated on the progress. ----------------- Algunos...

  • May 2021 ...
    IsDown started monitoring Bitso status

    We've tracked and collected 458 incidents since started monitoring Bitso status

Sign up and check all outage history

Latest user comments about Bitso issues

  • P

    peter

    I can't login on any device?? "upstream connect error or disconnect/reset before headers."

  • F

    Fuei

    Login show this: upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout

  • F

    Fabio

    upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout

  • M

    Miguel

    Mexico 🇲🇽

    Not connecting to servers. Unable to login

  • D

    Daniel

    Mexico 🇲🇽

    upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout

  • C

    Cesar

    Site will not connect. App will not connect says unavailable

Bitso outages in the last 30 days

Number of Incidents

6 issues

Last incident

1 days ago

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Having problems with Bitso? What can you do?

  1. First, stay calm.

    • We know it's stressful when Bitso is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the Bitso outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Bitso already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Bitso status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Bitso is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did Bitso recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Bitso status changes?

IsDown offers an easy way to monitor Bitso with maximum flexibility

Major Outages Notifications

IsDown monitors Bitso for major outages. A major outage is when Bitso experiences a critical issue that severely affects one or more services/regions. When Bitso marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Bitso status page for minor outages. A minor outage is when Bitso experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Bitso status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Bitso publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Bitso and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Bitso and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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Frequently Asked Questions

Is Bitso down today?

Bitso is down. You can check Bitso status and incident details on the top of the page. IsDown continuously monitors Bitso official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Bitso status?

Bitso seems to be having problems. You can check Bitso status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Bitso outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Bitso slow today?

Yes, Bitso might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Bitso outages detected?

IsDown monitors the Bitso official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Bitso outage?

Bitso last outage was on May 08, 2025 with the title "Degraded performance on USD deposits via Payoneer"

Bitso not working for you? How do I know if Bitso is down?

How can I check Bitso status and outages?

Why use IsDown to monitor Bitso instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Bitso and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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