Outage in BridgePay Network Solutions

Check Processor - Paya - Degraded Performance

Resolved Maintenance
April 16, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Components affected
BridgePay Network Solutions Paya
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 04/16/2022 05:16AM

Maintenance @ Paya until 5am CT/6am ET

INVESTIGATING about 2 years ago - at 04/16/2022 04:31AM

BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

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