Outage in Brivo

Investigating issue with Brivo Smart Home

Resolved Major
February 29, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating issues with Brivo Smart Home gateway connections. Users may lose connectivity to their locks or experience interruptions to code syncing related to their gateway being offline.
Components affected
Brivo Smart Home
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/29/2024 11:02PM

This incident has been resolved.

MONITORING 2 months ago - at 02/29/2024 10:35PM

We continue to monitor the recovery of Smart Home gateways. We will close out the incident upon full system recovery.

MONITORING 2 months ago - at 02/29/2024 08:59PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/29/2024 07:06PM

We are currently investigating issues with Brivo Smart Home gateway connections. Users may lose connectivity to their locks or experience interruptions to code syncing related to their gateway being offline.

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