Outage in Bubble

Native Email sending capabilities without a sendgrid key are temporarily disabled.

Resolved Minor
February 13, 2023 - Started about 1 year ago - Lasted about 21 hours
Official incident page

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Outage Details

The email sending feature is currently down for all users that did not add their own sendgrid key, on free and paid plans. We are doing our best to try and fix this, meanwhile we advise everyone to use their own Sendgrid key in order to be able to send email.
Components affected
Bubble SendGrid API v3
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/14/2023 02:34PM

We believe this issue is now fully resolved

MONITORING about 1 year ago - at 02/14/2023 01:12PM

We still have no ETA from Sendgrid, but were able to implement a temporary workaround that appears to have restored email sending. We are continuing to monitor the situation. At this time, we see new emails going through. Emails that were sent during the outage are likely queued on Sendgrid's end and may (or may not) be sent once service is fully restored

IDENTIFIED about 1 year ago - at 02/14/2023 01:48AM

We are continuing to try to work through this issue with Sendgrid, but do not yet have an ETA on restoring service. Note that Sendgrid may attempt to deliver any emails sent during this time period once service is restored

IDENTIFIED about 1 year ago - at 02/13/2023 05:25PM

The email sending feature is currently down for all users that did not add their own sendgrid key, on free and paid plans.
We are doing our best to try and fix this, meanwhile we advise everyone to use their own Sendgrid key in order to be able to send email.

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