Outage in Castle

Data ingestion issue in the Explore tab

Resolved Major
July 11, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently observing data ingestion problems that are caused by issue in one of our databases. We are actively working on fixing the core issue. Also there is no data loss in any of the systems.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/11/2022 03:19PM

This incident has been resolved.

MONITORING almost 2 years ago - at 07/11/2022 02:22PM

We have resolved the core issue. All data should be available in dashboard.
We are going to actively monitor data ingestion.

IDENTIFIED almost 2 years ago - at 07/11/2022 01:55PM

We are currently observing data ingestion problems that are caused by issue in one of our databases.
We are actively working on fixing the core issue.
Also there is no data loss in any of the systems.

Latest Castle outages

Intermittent 5xx API errors - about 1 year ago
Service degradation - over 1 year ago
Partial database outage - over 1 year ago
API downtime - over 1 year ago

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