Outage in ClubReady

LiveChat service disruption

Resolved Minor
April 02, 2024 - Started about 1 month ago - Lasted about 1 hour

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Outage Details

Our third-party live chat provider is currently experiencing an major incident. Chat services may not be accessible for some customers, and some chat sessions may transfer to agents as expected. Please submit support tickets at support@clubready.com if you encounter chat difficulties.
Components affected
ClubReady Website
Latest Updates ( sorted recent to last )
about 1 month ago - at 04/02/2024 08:00PM

Our third-party live chat provider is currently experiencing an major incident. Chat services may not be accessible for some customers, and some chat sessions may transfer to agents as expected. Please submit support tickets at support@clubready.com if you encounter chat difficulties.

about 1 month ago - at 04/02/2024 08:35PM

Our third-party chat vendor has identified a fix and it is currently being implemented.

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