Outage in ConnectWise

Investigating - ConnectWise Co-Managed Backup - Acronis Backup failure.

Resolved Minor
April 05, 2024 - Started 27 days ago - Lasted 3 days

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Outage Details

We are currently investigating reports of Co-Managed Backup Acronis backup failures with error "Operation failed due to an I/O error on the cloud storage". We will follow up with more information soon.
Latest Updates ( sorted recent to last )
27 days ago - at 04/05/2024 09:38AM

We are currently investigating reports of Co-Managed Backup Acronis backup failures with error "Operation failed due to an I/O error on the cloud storage". We will follow up with more information soon.

27 days ago - at 04/05/2024 04:52PM

The issue has been identified specific to DCs in US2 or US5 and a resolution is in progress.

For more information, please refer https://kb.acronis.com/content/73625

This article will be updated as soon as the issue is resolved.

25 days ago - at 04/08/2024 06:16AM

The issue has been identified by a vendor - Acronis.

For more information, please refer https://kb.acronis.com/content/73625

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