Outage in DataStax Astra

Astra portal loading slowly upon login

Resolved Minor
February 23, 2024 - Started 2 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating a new and similar performance issue with the Astra Portal. Users may notice slowness during login or occasional timeout. There is no impact to the connectivity to the databases or the performance of the databases.
Components affected
DataStax Astra Astra Portal
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/23/2024 08:49PM

This incident has been resolved.

MONITORING 2 months ago - at 02/23/2024 06:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/23/2024 06:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/23/2024 02:24PM

We are investigating a new and similar performance issue with the Astra Portal. Users may notice slowness during login or occasional timeout. There is no impact to the connectivity to the databases or the performance of the databases.

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