Outage in dbt Cloud

Reports of dbt Cloud job runs erroring out with "Could not deserialize key data" error

Resolved Minor
March 19, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We’ve received several reports of jobs erroring out with the message “Could not deserialize key data. The data may be in an incorrect format, it may be encrypted with an unsupported algorithm, or it may be an unsupported key type (e.g. EC curves with explicit parameters).’, [, ])”. We are currently investigating this issue and will keep you update on our progress.
Components affected
dbt Cloud Scheduled Jobs
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2024 08:23PM

This issue has been resolved.

MONITORING 2 months ago - at 03/19/2024 06:59PM

A fix has been implemented and we will continue to monitor the progress of this issue. If you continue to experience issues while in the IDE, please restart your session. Please contact Support via email support@getdbt.com if you continue to experience issues connecting to Snowflake via key-pair authentication while using version 1.5 and above.

INVESTIGATING 2 months ago - at 03/19/2024 06:30PM

We’ve received several reports of jobs erroring out with the message “Could not deserialize key data. The data may be in an incorrect format, it may be encrypted with an unsupported algorithm, or it may be an unsupported key type (e.g. EC curves with explicit parameters).’, [, ])”. We are currently investigating this issue and will keep you update on our progress.

INVESTIGATING 2 months ago - at 03/19/2024 06:23PM

We’ve received several reports of jobs erroring out with the message “Could not deserialize key data. The data may be in an incorrect format, it may be encrypted with an unsupported algorithm, or it may be an unsupported key type (e.g. EC curves with explicit parameters).’, [, ])”. We are currently investigating this issue and will keep you update on our progress.

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