Outage in Dooly

Pipeline View -- Trouble Loading

Resolved Major
September 05, 2023 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with communicating to Pusher, a service that we use to send data from our servers to user apps. The page that leans the most on Pusher is our Pipline page.
Components affected
Dooly Product
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/05/2023 11:08PM

Full service has been restored, this incident is resolved.

MONITORING 8 months ago - at 09/05/2023 10:18PM

We have deployed a hotfix for the affected page and will schedule some followup work to guard against this kind of incident in the future.
We will keep this incident open while Pusher continues to work through their outage.

MONITORING 8 months ago - at 09/05/2023 09:54PM

Pusher issues appear to be on the rise again after a time of recovery.
We are putting together a hotfix for the affected page.

MONITORING 8 months ago - at 09/05/2023 09:38PM

Connections appear to be stable through Pusher, and we are monitoring their progress through their incident.
We will wait for them to declare their all-clear before calling our all-clear.

INVESTIGATING 8 months ago - at 09/05/2023 09:14PM

https://status.pusher.com/ has confirmed the issue with their service.
We are looking at ways to mitigate the effects on users while pusher is experiencing their outage.

INVESTIGATING 8 months ago - at 09/05/2023 08:58PM

We are currently investigating an issue with communicating to Pusher, a service that we use to send data from our servers to user apps. The page that leans the most on Pusher is our Pipline page.

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