All affected Labcorp result files received between October 28th and November 8th have been reprocessed and are now available in the DrChrono platform. As mentioned yesterday, new results received from late November 8th onward are processing as normal. Thank you for your patience while we worked to resolve this issue.
We are continuing to reprocess all affected Labcorp result files received between October 28th and November 8th to make these results available in the DrChrono platform. New results received from late November 8th onward have been reenabled.
The root cause of the issue has been identified. A change has been put into place by Labcorp that will allow us to properly digest and route result files. We are working now to reprocess all affected result files received since October 28th after which customers will begin to see these Labcorp results in the DrChrono platform.
We are continuing to investigate this issue.
We’ve encountered an issue that potentially impacts some Labcorp customers where patient test results appear to have multiple values of the same test or multiple test results appearing on a patient’s chart. We are urgently working with Labcorp to get this resolved immediately. Test results will be temporarily suspended from being delivered to DrChrono until the problem is fully resolved to prevent more errors from being passed through. As an additional remediation step, all affected lab results since October 28th have been removed from DrChrono. Results will be reprocessed after completion of the investigation with Labcorp. Information will not be lost during the suspension and will resume transmission once the connection is re-established.
IsDown is an uptime monitoring solution for your critical business dependencies. Keep tabs on your SaaS and cloud providers in real-time and never miss another outage again. Get instant alerts and stay informed when an incident impacts your operations.
Start free trialNo credit card required · Cancel anytime · 2360 services available
Integrations with
Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.
Your team on top of problems
IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
No more wasting time. Uptime monitoring in real time
Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
Receive alerts in your preferred channels
Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.
Easily integrate with your current tools and workflows
Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.
Avoid notifications clutter
Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.
Multiple dashboards, shareable with the world
Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
The data and notifications you need, in the tools you already use.
DevOps & On-Call Teams
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
IT Support Teams
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.
5 minute setup,
instant value for your team
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
There are 2360 services to choose from and you can start monitoring, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Try it out! How much time you'll save your team, by having the outages information close to them?