What is DrChrono current status?

DrChrono is currently operational. You can check DrChrono status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check DrChrono status?

You can use IsDown service or go to DrChrono official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when DrChrono is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when DrChrono has issues. DrChrono official status page might also offer notification options such as email, SMS, or Slack.

Is DrChrono Down? Check the current DrChrono status & outages

Q: Is DrChrono down today?

DrChrono was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the DrChrono status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest DrChrono outages, issues and problems' at the top of the page.

Current DrChrono official ongoing incidents

No incidents reported in DrChrono's status page

IsDown pulls data from DrChrono's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

DrChrono issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about DrChrono problems

A

Anonymous
3 months ago
onpatient.com Can log in, but none of my data is loading. It says "An error occured please contact support for further assistance"
M

Monique
3 months ago
onpatient.com Information does not load, error banner shown on top of page.
T

Tonya
3 months ago
onpatient.com Says error when trying to log in. The app opens but all my documents and messages are gone
T

Taylor
3 months ago
onpatient.com I keep getting an error and none of my information along with the provider information is loading.
M

Mary
3 months ago
onpatient.com Getting an error message any time I try to access the site on multiple devices
J

Julie
3 months ago
onpatient.com I am unable to open onpatient.com either on my computer or on my phone.
P

Paul
3 months ago
onpatient.com Website doesn't open on macbook or on iphone. Also iphow app is showing "network issues".
A

Angela
5 months ago
onpatient.com Drop down menu is not working
D

Denise
6 months ago
onpatient.com OnPatient won't load on my computer
L

Lois
6 months ago
onpatient.com I can sign on but the only thing I have access to is my upcoming appointment. The drop down menu in the upper right corner does not work. I cannot see my records. I cannot contact my Dr.
E

Eric
6 months ago
onpatient.com Won't load site after login
R

Renee
6 months ago
onpatient.com Login does not work. Developer tools show a 403 error but I get no error in the UI. I'm on MacOs, desktop, in Chrome
J

jessica
6 months ago
screen is not loading after clicking on patient in calendar
J

Joel
6 months ago
onpatient.com Can't log in, page pretends to send and looks like its reloading but reloads to the same log in screen
T

Tyler
6 months ago
onpatient.com Can't switch to any other part on iOS. It's locked in appointments
S

Sarah
6 months ago
onpatient.com It will only load the appointment screen, not documents or anything else.
S

Susan
7 months ago
Dr Chrono is not opening for some and super slow for otheres
J

joe
7 months ago
"Internal Server Error" when saving fields in the note
B

Bill
7 months ago
Can't connect - blank screen
R

Rebecca
7 months ago
website not working. outage?
H

Hannah
9 months ago
onpatient.com It appears the domain has expired
K

Karen
9 months ago
onpatient.com Website Won’t load. Get ‘go daddy’ error saying website not working

DrChrono outage history

IsDown has tracked 131 incidents since started monitoring DrChrono status in March 2021.

Mar 06 2025

OnPatient Login Issues with DrChrono

5 days ago · lasted about 4 hours

We are currently aware of issues affecting users attempting to log into OnPatient via DrChrono. Our team is actively investigating the situation and working to resolve it as quickly as possible. We appreciate your patience and understanding as w... More details
Dec 26 2024

DrChrono Intermittent Issues

3 months ago · lasted about 4 hours

DrChrono is experiencing a disruption with faxing and sending lab orders. We are investigating the issue and will continue to update this page. Please reach out to support for further questions. More details
Dec 22 2024

OnPatient

3 months ago · lasted about 4 hours

Our team is investigating reports of an issue with OnPatient, which may prevent a patient from logging into OnPatient or joining a telehealth visit. We will continue to provide updates as new information becomes available. Thank you for your pat... More details
Mar 2021 ...

IsDown started monitoring DrChrono status

We've tracked and collected 131 incidents since started monitoring DrChrono status

DrChrono outages in the last 30 days

Number of Incidents

1 issues

Last incident

6 days ago

Having problems with DrChrono? What can you do?

First, stay calm.
- We know it's stressful when DrChrono is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did DrChrono already acknowledge the issue? And published a status update? (You can find it in the top of the page or in DrChrono status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If DrChrono is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Official Status Pages + User Reports

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Check DrChrono components, services, or regions current status in real-time

3rd party services

drchrono.com

drchrono iPad Check-In Kiosk Application

drchrono iPad EHR

DrChrono Telehealth Platform

onpatient.com

onpatient iPhone PHR

www.drchrono.com Public Website

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Companies that monitor DrChrono also follow the status of these services

Oberlo

Stay informed about DrChrono status changes

IsDown offers an easy way to monitor DrChrono with maximum flexibility

Major Outages Notifications

IsDown monitors DrChrono for major outages. A major outage is when DrChrono experiences a critical issue that severely affects one or more services/regions. When DrChrono marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors DrChrono status page for minor outages. A minor outage is when DrChrono experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in DrChrono status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

DrChrono publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors DrChrono and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

DrChrono and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is DrChrono down today?

DrChrono isn't down. You can check DrChrono status and incident details on the top of the page. IsDown continuously monitors DrChrono official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DrChrono status?

DrChrono is currently operational. You can check DrChrono status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DrChrono outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DrChrono slow today?

Currently there's no report of DrChrono being slow. Check on the top of the page if there are any reported problems by other users.

How are DrChrono outages detected?

IsDown monitors the DrChrono official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last DrChrono outage?

DrChrono last outage was on March 06, 2025 with the title "OnPatient Login Issues with DrChrono"

DrChrono not working for you? How do I know if DrChrono is down?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How can I check DrChrono status and outages?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring DrChrono and get alerts in real-time when DrChrono has outages.

Why use IsDown to monitor DrChrono instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrChrono and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Is DrChrono Down? Check the current DrChrono status

Current DrChrono official ongoing incidents

DrChrono issues reported by users in the last 24 hours

Latest user comments about DrChrono problems

DrChrono outage history

DrChrono outages in the last 30 days

Having problems with DrChrono? What can you do?

First, stay calm.

Make a quick evaluation of the impact

Communicate with your team and users quickly

Understand the root cause

Is there any mitigation for the issue?

Service has recovered?

Post-incident analysis

Prepare for the next incident, because it will happen again