Check if DrChrono is down, official outages, user-reported issues, and outages map.
DrChrono is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 137 incidents since started monitoring DrChrono status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official DrChrono outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 06:14 PM CEST | 
                                              
                                                Minor
                                              
                                             Earlier today, Amazon Web Services (AWS) experienced an issue involving many of their core system...
                                             | about 7 hours | 
| Jul 16, 2025 05:24 PM CEST | 
                                              
                                                Major
                                              
                                             Our team has identified reports of system slowness across various areas of the DrChrono applicati...
                                             | about 2 hours | 
| Jul 01, 2025 03:11 PM CEST | 
                                              
                                                Major
                                              
                                             We want to make you aware that Availity is currently experiencing technical issues on their platf...
                                             | about 11 hours | 
| Jun 13, 2025 04:12 PM CEST | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue affecting the ability to generate refill prescription dat...
                                             | about 5 hours | 
| May 27, 2025 05:30 PM CEST | 
                                              
                                                Minor
                                              
                                             Our team is investigating an issue with appointment reminders.  We will provide updates as they a...
                                             | about 22 hours | 
| Mar 20, 2025 05:22 PM CET | 
                                              
                                                Minor
                                              
                                             We are aware that some users are experiencing issues with the billing tab not loading properly. O...
                                             | about 6 hours | 
| Mar 06, 2025 03:13 PM CET | 
                                              
                                                Major
                                              
                                             We are currently aware of issues affecting users attempting to log into OnPatient via DrChrono. O...
                                             | about 4 hours | 
| Dec 26, 2024 08:15 PM CET | 
                                              
                                                Minor
                                              
                                             DrChrono is experiencing a disruption with faxing and sending lab orders. We are investigating th...
                                             | about 4 hours | 
| Dec 22, 2024 10:27 PM CET | 
                                              
                                                Major
                                              
                                             Our team is investigating reports of an issue with OnPatient, which may prevent a patient from lo...
                                             | about 4 hours | 
| Dec 19, 2024 08:08 PM CET | 
                                              
                                                Minor
                                              
                                             Monitoring: We have identified an issue with documents displayed in the patient chart. We have im...
                                             | about 19 hours | 
 
    See what users are saying about DrChrono issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Charles - The id.me for schedule RX says ID.me 2FA Authentication Failed. Please try again. this is for a number of providers in our office.
Gina - The system is completely down in our practice .
Whitney - Slow; now application will not open .
John - Can login but shows that I have no provider. I've had no issues yesterday and earlier. This is new and I do have a provider and I've used onpatient for months..
Anonymous - Can log in, but none of my data is loading. It says "An error occured please contact support for further assistance".
Monique - Information does not load, error banner shown on top of page..
Tonya - Says error when trying to log in. The app opens but all my documents and messages are gone.
Taylor - I keep getting an error and none of my information along with the provider information is loading. .
Mary - Getting an error message any time I try to access the site on multiple devices.
Julie - I am unable to open onpatient.com either on my computer or on my phone..
Paul - Website doesn't open on macbook or on iphone. Also iphow app is showing "network issues"..
Angela - Drop down menu is not working.
Denise - OnPatient won't load on my computer.
Lois - I can sign on but the only thing I have access to is my upcoming appointment. The drop down menu in the upper right corner does not work. I cannot see my records. I cannot contact my Dr..
Eric - Won't load site after login.
Renee - Login does not work. Developer tools show a 403 error but I get no error in the UI. I'm on MacOs, desktop, in Chrome.
jessica - screen is not loading after clicking on patient in calendar.
Joel - Can't log in, page pretends to send and looks like its reloading but reloads to the same log in screen.
Tyler - Can't switch to any other part on iOS. It's locked in appointments.
Sarah - It will only load the appointment screen, not documents or anything else..
Susan - Dr Chrono is not opening for some and super slow for otheres.
joe - "Internal Server Error" when saving fields in the note.
Bill - Can't connect - blank screen.
Rebecca - website not working. outage?.
Hannah - It appears the domain has expired.
Karen - Website Won’t load. Get ‘go daddy’ error saying website not working .
Users are monitoring tens of services with IsDown. Here are some that are monitored together with DrChrono. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Electronic health record and practice management software that integrates with services like Twilio, Updox, and Stripe for communication, billing, and data management.
Monitoring DrChrono since March 2021
Tracking 19 DrChrono services and regions
7 incidents in 2025
IsDown is a status page aggregator that monitors if DrChrono and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when DrChrono, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of DrChrono (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of DrChrono's 19 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DrChrono and other services.
 
            IsDown checks DrChrono official status page for major/minor outages or downtimes. A major outage is when DrChrono experiences a critical issue that severely affects one or more services/regions. A minor incident is when DrChrono experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DrChrono outage, we send you an alert and update your dashboard and status page.
DrChrono and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in DrChrono status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DrChrono publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DrChrono and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor DrChrono but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DrChrono and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of DrChrono and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is DrChrono down?'
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                        While Downdetector relies on user-submitted reports to detect DrChrono outages, IsDown monitors DrChrono's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official DrChrono status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including DrChrono in a single dashboard. | ||
| Instant DrChrono outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of DrChrono official status and user-reported issues. | ||
| Maintenance feed for DrChrono | ||
| Granular alerts filtering by DrChrono components and regions. | 
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DrChrono isn't down. You can check DrChrono status and incident details on the top of the page. IsDown continuously monitors DrChrono official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DrChrono is currently operational. You can check DrChrono status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DrChrono being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DrChrono official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DrChrono last outage was on October 20, 2025 with the title "AWS Ongoing Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrChrono and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if DrChrono is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DrChrono's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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