Check if DrChrono is down, recent outages, user-reported issues, and outages map.
DrChrono is working normally
Monitor DrChrono in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more DrChrono status data.
IsDown has tracked 136 incidents since started monitoring DrChrono status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Jul 16, 2025
04:24 PM WEST
|
Major | Disruption in Service | about 2 hours |
Jul 01, 2025
02:11 PM WEST
|
Major | Eligibility Check Disruption with Availity | about 11 hours |
Jun 13, 2025
03:12 PM WEST
|
Minor | Electronic Prescription Generation Issue | about 5 hours |
May 27, 2025
04:30 PM WEST
|
Minor | Appointment Reminders Issue | about 22 hours |
Mar 20, 2025
04:22 PM WET
|
Minor | Billing Tab Loading Issues- DrChrono | about 6 hours |
Mar 06, 2025
02:13 PM WET
|
Major | OnPatient Login Issues with DrChrono | about 4 hours |
Dec 26, 2024
07:15 PM WET
|
Minor | DrChrono Intermittent Issues | about 4 hours |
Dec 22, 2024
09:27 PM WET
|
Major | OnPatient | about 4 hours |
Dec 19, 2024
07:08 PM WET
|
Minor | DrChrono Documents | about 19 hours |
Dec 06, 2024
05:10 PM WET
|
Minor | OnPatient | 3 days |
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The id.me for schedule RX says ID.me 2FA Authentication Failed. Please try again. this is for a number of providers in our office
The system is completely down in our practice
Slow; now application will not open
Can login but shows that I have no provider. I've had no issues yesterday and earlier. This is new and I do have a provider and I've used onpatient for months.
Can log in, but none of my data is loading. It says "An error occured please contact support for further assistance"
Information does not load, error banner shown on top of page.
Says error when trying to log in. The app opens but all my documents and messages are gone
I keep getting an error and none of my information along with the provider information is loading.
Getting an error message any time I try to access the site on multiple devices
I am unable to open onpatient.com either on my computer or on my phone.
Website doesn't open on macbook or on iphone. Also iphow app is showing "network issues".
Drop down menu is not working
OnPatient won't load on my computer
I can sign on but the only thing I have access to is my upcoming appointment. The drop down menu in the upper right corner does not work. I cannot see my records. I cannot contact my Dr.
Won't load site after login
Login does not work. Developer tools show a 403 error but I get no error in the UI. I'm on MacOs, desktop, in Chrome
screen is not loading after clicking on patient in calendar
Can't log in, page pretends to send and looks like its reloading but reloads to the same log in screen
Can't switch to any other part on iOS. It's locked in appointments
It will only load the appointment screen, not documents or anything else.
Dr Chrono is not opening for some and super slow for otheres
"Internal Server Error" when saving fields in the note
Can't connect - blank screen
website not working. outage?
It appears the domain has expired
Website Won’t load. Get ‘go daddy’ error saying website not working
Component | Status |
---|---|
drchrono.com | OK |
drchrono iPad EHR | OK |
drchrono iPad Check-In Kiosk Application | OK |
DrChrono Telehealth Platform | OK |
onpatient.com | OK |
onpatient iPhone PHR | OK |
www.drchrono.com Public Website | OK |
3rd party services | OK |
Services commonly monitored together with DrChrono and alternatives
Quickly access the status of DrChrono and 4,522+ services
Electronic health record and practice management software that integrates with services like Twilio, Updox, and Stripe for communication, billing, and data management.
Monitoring DrChrono since March 2021
Tracking 19 DrChrono services and regions
6 incidents in 2025
Number of Incidents
0 issues
Last incident
85 days ago
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DrChrono isn't down. You can check DrChrono status and incident details on the top of the page. IsDown continuously monitors DrChrono official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DrChrono is currently operational. You can check DrChrono status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DrChrono being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DrChrono official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DrChrono last outage was on July 16, 2025 with the title "Disruption in Service"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrChrono and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if DrChrono is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DrChrono's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor DrChrono with maximum flexibility
IsDown monitors DrChrono for major outages. A major outage is when DrChrono experiences a critical issue that severely affects one or more services/regions. When DrChrono marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors DrChrono status page for minor outages. A minor outage is when DrChrono experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in DrChrono status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DrChrono publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DrChrono and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
DrChrono and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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