DrChrono Status - Is DrChrono Down?
DrChrono is operational
Updated a few minutes ago
DrChrono is operational
Updated a few minutes ago
IsDown pulls data from DrChrono's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Anonymous
Can log in, but none of my data is loading. It says "An error occured please contact support for further assistance"
Monique
Information does not load, error banner shown on top of page.
Tonya
Says error when trying to log in. The app opens but all my documents and messages are gone
Taylor
I keep getting an error and none of my information along with the provider information is loading.
Mary
Getting an error message any time I try to access the site on multiple devices
Julie
I am unable to open onpatient.com either on my computer or on my phone.
Paul
Website doesn't open on macbook or on iphone. Also iphow app is showing "network issues".
Angela
Drop down menu is not working
Denise
OnPatient won't load on my computer
Lois
I can sign on but the only thing I have access to is my upcoming appointment. The drop down menu in the upper right corner does not work. I cannot see my records. I cannot contact my Dr.
Eric
Won't load site after login
Renee
Login does not work. Developer tools show a 403 error but I get no error in the UI. I'm on MacOs, desktop, in Chrome
jessica
screen is not loading after clicking on patient in calendar
Joel
Can't log in, page pretends to send and looks like its reloading but reloads to the same log in screen
Tyler
Can't switch to any other part on iOS. It's locked in appointments
Sarah
It will only load the appointment screen, not documents or anything else.
Susan
Dr Chrono is not opening for some and super slow for otheres
joe
"Internal Server Error" when saving fields in the note
Bill
Can't connect - blank screen
Rebecca
website not working. outage?
Hannah
It appears the domain has expired
Karen
Website Won’t load. Get ‘go daddy’ error saying website not working
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IsDown has tracked 132 incidents since started monitoring DrChrono status in March 2021.
about 1 month ago · lasted about 6 hours
We are aware that some users are experiencing issues with the billing tab not loading properly. Our team is actively investigating the situation and working closely with our engineering team to resolve this as quickly as possible. We will continue... More details
about 2 months ago · lasted about 4 hours
We are currently aware of issues affecting users attempting to log into OnPatient via DrChrono. Our team is actively investigating the situation and working to resolve it as quickly as possible. We appreciate your patience and understanding as w... More details
4 months ago · lasted about 4 hours
DrChrono is experiencing a disruption with faxing and sending lab orders. We are investigating the issue and will continue to update this page. Please reach out to support for further questions. More details
We've tracked and collected 132 incidents since started monitoring DrChrono status
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Monitoring 19 DrChrono services and regions
2 incidents in 2025
Number of Incidents
0 issues
Last incident
37 days ago
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DrChrono isn't down. You can check DrChrono status and incident details on the top of the page. IsDown continuously monitors DrChrono official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DrChrono is currently operational. You can check DrChrono status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DrChrono being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DrChrono official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DrChrono last outage was on March 20, 2025 with the title "Billing Tab Loading Issues- DrChrono"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrChrono and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor DrChrono with maximum flexibility
IsDown monitors DrChrono for major outages. A major outage is when DrChrono experiences a critical issue that severely affects one or more services/regions. When DrChrono marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors DrChrono status page for minor outages. A minor outage is when DrChrono experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in DrChrono status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DrChrono publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DrChrono and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
DrChrono and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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