Outage in Dropbox

Dropbox desktop application may not be working as expected

Resolved Minor
April 24, 2024 - Started 10 days ago - Lasted 2 days
Official incident page

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Outage Details

Dropbox desktop application may not be starting up as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Components affected
Dropbox Desktop Application
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/27/2024 01:58AM

This incident has been resolved.

IDENTIFIED 9 days ago - at 04/26/2024 02:22AM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 04/25/2024 08:36AM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 days ago - at 04/24/2024 04:24PM

The problem has been identified as occurring when launching the Dropbox Desktop app without network connectivity. For most users, restarting the desktop app after connecting to a network should resolve the issue.

INVESTIGATING 10 days ago - at 04/24/2024 03:30PM

Dropbox desktop application may not be starting up as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

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