Outage in Cisco Duo

Intermittent User Authentication and Admin Panel Access Issues

Resolved Major
December 14, 2023 - Started 5 months ago - Lasted about 6 hours
Official incident page

Need to monitor Cisco Duo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cisco Duo, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/14/2023 09:54PM

Following a monitoring period, we have concluded that the issues impacting user authentications and Admin Panel logins are now resolved.

MONITORING 5 months ago - at 12/14/2023 06:46PM

At this time user authentications and Admin Panel logins should no longer be impacted. We are currently monitoring the affected deployments for recurring issues and reviewing information to determine the root cause.

INVESTIGATING 5 months ago - at 12/14/2023 05:52PM

We are continuing to investigate an issue causing intermittent user authentication and Admin Panel login failures for some customers and are working to correct the issue as soon as possible.

INVESTIGATING 5 months ago - at 12/14/2023 04:44PM

We are continuing to investigate an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible.

INVESTIGATING 5 months ago - at 12/14/2023 03:43PM

We are currently investigating an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

Latest Cisco Duo outages

All Deployments: SMS Delivery Degraded within Great Britain - 4 days ago
Multiple Deployments: Intermittent Duo Authentication and Admin Panel access failures. - 12 days ago
Duo Admin Panel access issue using Duo Mobile app passcodes - about 1 month ago
Blocked authentications with certificate-based Trusted Endpoints - about 1 month ago
US SMS Delivery Issues - about 1 month ago

The easiest way to monitor Cisco Duo and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE