Outage in Ease

Support Phone System Outage

Resolved Major
April 22, 2024 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our phone system is experiencing a temporary outage, impacting our ability to receive calls. During this time, we encourage you to utilize our web form within the Ease Support icon or via help.ease.com to submit any inquiries or tickets to our support team. We apologize for any inconvenience and appreciate your understanding as we collaborate with our phone provider to resolve this issue.
Components affected
Ease Support
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/22/2024 05:31PM

This incident has been resolved.

INVESTIGATING 12 days ago - at 04/22/2024 03:19PM

Our phone system is experiencing a temporary outage, impacting our ability to receive calls. During this time, we encourage you to utilize our web form within the Ease Support icon or via help.ease.com to submit any inquiries or tickets to our support team. We apologize for any inconvenience and appreciate your understanding as we collaborate with our phone provider to resolve this issue.

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